Welcome to SG Woods! By accessing or using our website (https://shop.sgwoods.com), you agree to be bound by these Terms and Conditions. Please read them carefully, as they contain important information about your rights and obligations. If you disagree with any part of these terms, please refrain from using our website.

1. Website Use

SG Woods grants you a limited, non-exclusive, and non-transferable license to access and use our website solely for browsing our products and placing orders. Any other use, including modification, distribution, or reverse-engineering of the website content, is strictly prohibited without written consent from SG Woods.

2. Product Information

While we make every effort to display accurate product descriptions, images, and pricing, SG Woods does not guarantee the accuracy of all information. Products may vary slightly from the images due to differences in screen displays or minor design updates. We reserve the right to modify product details and pricing without prior notice.

3. Order Process

  • Order Confirmation: After placing an order, you will receive a confirmation email with your order details. Please review this email and notify us immediately if any details are incorrect.
  • Cancellation and Modification: Orders may be canceled or modified before they are processed. Once an order is dispatched, it cannot be canceled.
  • Order Acceptance: SG Woods reserves the right to refuse or cancel orders for any reason, including stock availability, inaccuracies in product information, or suspected fraudulent activities.

4. Pricing and Payment

All prices listed on our website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise specified. Payment is required in full at the time of purchase. SG Woods reserves the right to change prices at any time without prior notice. Payment methods accepted include credit/debit cards and other secure options provided during checkout.

5. Shipping and Delivery

  • Delivery Times: We strive to deliver orders within the estimated time provided. However, delivery times may vary based on location and availability.
  • Shipping Charges: Shipping costs are calculated based on your location and order size and are disclosed at checkout.
  • Ownership and Risk: Ownership and risk pass to the customer upon delivery. SG Woods is not responsible for any loss or damage to the product after delivery.

6. Returns and Refunds

  • Eligibility: Returns and exchanges are only accepted for defective or damaged items within a specified period. Please check our Return Policy for detailed information.
  • Process: To initiate a return, contact us at project@sgwoods.com. We will guide you through the process and provide instructions on returning the product.
  • Refunds: Refunds will be processed within a reasonable time after receiving and inspecting the returned item. Refunds will be issued via the original payment method.

7. Intellectual Property

All content on the SG Woods website, including images, graphics, text, logos, and software, is the property of SG Woods or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is prohibited.

8. Limitation of Liability

SG Woods is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a purchase from SG Woods is limited to the purchase price of the item.

9. User Responsibilities

You agree to use SG Woods’ website responsibly, complying with all applicable laws and regulations. Misuse of the website or violating these terms may result in restricted access or legal action.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to Terms

SG Woods reserves the right to update or modify these Terms and Conditions at any time without prior notice. We encourage you to review this page periodically to stay informed of any changes.

For any questions or concerns regarding these Terms and Conditions, please contact us:

Thank you for choosing SG Woods for your furniture needs. We appreciate your trust and look forward to serving you!