Privacy Policy
SG Woods takes the privacy and security of your personal information seriously. We are committed to safeguarding your data and maintaining the highest standards of privacy protection. By using our website (https://shop.sgwoods.com), you agree to the practices described in this privacy policy. Please review this policy periodically, as it may be updated from time to time without prior notice. Note that this policy does not apply to our business partners, affiliates, or other third parties, and we encourage you to review their privacy policies separately.
Information We Collect
When you interact with SG Woods, we may collect the following information:
1. Contact Information: This includes details such as your name, email address, phone number, and shipping address.
2. Payment Details: We do not store your transaction or banking details (such as credit card information). These details are securely handled by our Payment Gateway partner, which is compliant with PCI standards for safety and security.
3. Order and Transaction Information: This includes product details, pricing, purchase dates, and transaction history to help us manage orders and customer service.
4. Surveys and Feedback: Any demographic information or preferences collected through surveys to help us understand our customers’ needs and improve our services.
5. Cookies: We use cookies to enhance your browsing experience by remembering your preferences and activity. You can adjust your browser settings to notify you when cookies are being sent, allowing you to accept or decline them.
6. Session Information: Information such as navigation data, IP address, browser type, language, and operating system, which helps us analyze website usage and improve user experience.
7. Customer Support Communication: This includes any communication with us through emails, WhatsApp, or our website chat related to orders, inquiries, or disputes.
How We Use Your Information
SG Woods collects your information only to provide you with the best possible service. We do not sell or rent your data to third parties. Your information will be used as follows:
1. Service Delivery: We share necessary information with our subsidiaries, affiliates, and partners involved in processing your order or delivering our service.
2. Improving User Experience: We analyze your preferences and activities to enhance your experience on our site and offer personalized content.
3. Marketing and Promotions: We may send you updates about new products, special offers, and other promotional information. You can opt-out of these communications at any time.
4. Personalized Experience: Cookies help us provide a customized experience, such as showing recently viewed items or implementing wish lists and cart features.
5. Performance Analysis: We use IP address, session logs, and other data to evaluate website performance and understand user engagement.
6. Legal Compliance: In case of legal disputes or regulatory requirements, we may use your information to resolve issues, enforce our policies, or comply with legal obligations.
Opting Out
You can opt out of non-essential communications from SG Woods at any time. If you wish to remove your contact information from our database, please contact us at project@sgwoods.com.
For any questions regarding this privacy policy, feel free to reach out to us at:
– Email: project@sgwoods.com
– WhatsApp: +92322 842 4999
– Website: https://shop.sgwoods.com
Thank you for trusting SG Woods with your personal information.